VOYA CUSTOMER INTELLIGENCE

Know your guests. Grow your business.

Customer profiles, booking behavior, geographic insights and relationship tools in one place.

VOYA BUSINESS · CUSTOMERS

Customer CRM

Every VOYA reservation builds a customer record your business can use to serve guests and understand where business comes from.

← Business Dashboard
0Customers
0Total bookings
$0.00Customer value
FreeCRM plan
VOYA CRM

Start free. Upgrade when you need more.

FreeBooking-created customer records · contact info · booking history · basic geography
CRM ProNotes · tags · customer segments · exports · follow-up tools · richer reporting
CRM BusinessAutomation · team pipelines · campaigns · advanced analytics · integrations
GEOGRAPHYWhere your customers come from
⌖Customer mapCity, state and ZIP concentrations will appear as reservations come in.
RELATIONSHIPSCustomer health

0Repeat customers

0%Repeat booking rate

—Top feeder market

—Avg. customer value

FOLLOW-UPStay connected

♡Guest relationshipsTrack notes, preferences and important details.

✦SegmentsBuild audiences from booking and geography data.

↗CampaignsReconnect with eligible opted-in customers.

Customer directory

Customers are created from reservations made with your business.
No customers yet.

When someone reserves one of your VOYA listings, their permitted booking/contact information will appear here automatically.